2nd Ave. Palm VersaMail 2.5 El manual del propietario

Palm™ VersaMail™ 2.5Personal E-mail SoftwareHandbook

Chapter 1 Getting Started with Palm™ VersaMail™ Personal E-mail Software4Installing the VersaMail applicationYou will need the following to install th

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop943. Select VersaMail in the Conduit list. 4. Click Change.5. Select Synchronize Ac

Setting synchronization options and account settings95To configure an account and set the synchronization options:1. On the VersaMail Configuration Fo

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop964. Click the Mail Client pick list and select the desktop e-mail application you

Setting synchronization options and account settings97Lotus NotesEnter your Lotus Notes ID and password. Click Browse if you need to locate your Notes

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop98If you want to synchronize e-mail for an account that requires APOP authenticatio

Setting synchronization options and account settings99NOTEA profile contains configuration information, such as the location of incoming e-mail, your

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop1007. (Optional) If you chose Microsoft Outlook, Microsoft Exchange, Lotus Notes, o

Setting synchronization options and account settings101Set folder synchronization options as follows:a. Click the name of the folder you want.b. Click

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop102To set handheld synchronization settings:1. Under the selected account name, cli

Setting synchronization options and account settings1033. If you are using an account that is already configured on your handheld, the account informa

Installing the VersaMail application54. Tap Reset. To download and install the VersaMail application from the web:1. Go to the website from which you

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop1045. If you are using an account that is already configured on your handheld, the

Setting synchronization options and account settings105Account information screensTwo screens in the Palm VersaMail HotSync Conduit provide summary in

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop106To view the Account Overview screen: Click the selected account name.To view th

Setting synchronization options and account settings107Configuring Microsoft OutlookYou can synchronize Microsoft Outlook 97/98/2000/XP with a VersaMa

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop108Configuring EudoraIf you are using Eudora as your e-mail application, you must s

Converting attached files1093. Select VersaMail in the Conduit list. 4. Click Attachment Conversion.Plug-in types are listed in the left column. If th

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop1105. Do one of the following:6. Click save.Synchronizing an accountTo synchronize

Synchronizing an account1113. Select VersaMail in the Conduit list.4. Click Change.5. Select one of the following:6. (Optional) Select Set Selection A

Chapter 4 Synchronizing E-mail Between the Handheld and the Desktop11 2Synchronizing multiple accountsYou can synchronize more than one account during

113CHAPTER 5Going Beyond the BasicsYou use many Palm™ VersaMail™ personal e-mail software features, such as getting and sending e-mail, daily. Other f

Chapter 1 Getting Started with Palm™ VersaMail™ Personal E-mail Software67. Tap Reset. Synchronizing an existing usernameIf you plan to synchronize yo

Chapter 5 Going Beyond the Basics11 4Creating mail filtersTo create a mail filter, you select various criteria, such as To, From, and Contains. This i

Managing mail filters1153. Tap N ew.4. Enter a short description of the filter in the Name field.5. Use the If the pick lists to create criteria for t

Chapter 5 Going Beyond the Basics11 66. Tap OK .The filter appears in the Filters list.Selected filters execute in the order in which they appear on t

Managing mail filters1173. Tap the pick list in the upper-left corner, and select Connected or Synchronize.– Connected applies a filter to messages do

Chapter 5 Going Beyond the Basics118Setting network and connection preferencesIf you want to send and receive e-mail through any type of account other

Setting network and connection preferences1194. Do one of the following:– To use a preconfigured service, tap the Service pick list, and then tap the

Chapter 5 Going Beyond the Basics120Entering a passwordThe Password box identifies the password you use to log in to your e-mail service provider. You

Setting network and connection preferences121To select a connection:1. On the Preferences screen, tap the Connection pick list.2. Tap the connection y

Chapter 5 Going Beyond the Basics122Entering a prefixA prefix is a number that you dial before the telephone number to access an outside line. For exa

Setting network and connection preferences123Using a calling cardYou can use your calling card when dialing your ISP or dial-in server. Keep in mind t

7CHAPTER 2Setting Up and ManagingE-mail AccountsWith Palm™ VersaMail™ personal e-mail software, you can access e-mail accounts from providers such as

Chapter 5 Going Beyond the Basics124Setting connection preferencesThe Network Preferences screen enables you to use a preconfigured connection type fo

Setting network and connection preferences1253. Depending on your handheld model, do one of the following:– Tap the Preferences pick list in the upper

Chapter 5 Going Beyond the Basics126Managing mail settingsYou can configure advanced mail settings such as server information, incoming and outgoing m

Managing mail settings127To change the protocol type:1. On the Server Settings screen, tap the Protocol pick list, and then tap POP or IMAP. 2. Tap O

Chapter 5 Going Beyond the Basics128To set a default service for this account (different from the default service for your handheld):1. On the Server

Managing mail settings129To change e-mail address/mail server settings:1. On the Server Settings screen, tap Details.2. Tap the Options pick list and

Chapter 5 Going Beyond the Basics130To change incoming mail server settings:1. On the Server Settings screen, tap Details.2. Tap the Options pick list

Managing mail settings131To set additional incoming mail options:1. On the Server Settings screen, tap Details.2. Tap the Options pick list and select

Chapter 5 Going Beyond the Basics132If you are using the Palm™ VersaMail HotSync Conduit and have an IMAP account, you must configure the outgoing mai

Managing mail settings1334. Tap OK. To set additional outgoing mail options:1. On the Server Settings screen, tap Details.2. Tap the Options pick list

Chapter 2 Setting Up and Managing E-mail Accounts8Using a network account, you can set up or access an e-mail account using any of the following conne

Chapter 5 Going Beyond the Basics1343. Set additional options for outgoing e-mail:4. Tap OK twice.Adding APOP to an accountTo encrypt your username an

Adding APOP to an account135To edit an account and add APOP:1. In your Inbox or on another folder screen, tap the Menu icon .2. Select Options.3. Sel

Chapter 5 Going Beyond the Basics1368. Select the Use APOP check box. 9. Tap OK. Adding ESMTP to an accountSome services require ESMTP authentication

Setting advanced account preferences1376. On the Server Settings screen, tap Details.7. Tap the Options pick list and select Advanced Outgoing.8. Sele

Chapter 5 Going Beyond the Basics1384. Tap Advanced.5. Select any of the following preferences:Enable Smart AddressingTypes ahead and completes a reco

Cutting and copying text from an e-mail message for use in other applications139Cutting and copying text from an e-mail message for usein other applic

Chapter 5 Going Beyond the Basics140To cut/copy and paste text from within a Word document:1. Select the text by dragging the stylus over it.2. Tap th

Changing e-mail header details141Changing e-mail header detailsWhen viewing a message in any folder, you can change the view of the message header. Th

Chapter 5 Going Beyond the Basics142 Full header: Shows the following:– Sender’s name or e-mail address (From field)– Subject line (Subj field)– Date

Backing up mail databases143Backing up mail databasesIn most cases your e-mail is on your server, so you do not need to back up your e-mail database f

Network e-mail account prerequisites9You must also have the appropriate prerequisite for the type of connection you want to make, as follows.Connectio

Chapter 5 Going Beyond the Basics144Depending on how you have set up IMAP folders on your handheld and/or the mail server, you may have to perform som

Using Secure Sockets Layer (SSL)145To wirelessly synchronize handheld/mail server IMAP folders from the Options menu:1. In your Inbox or on another fo

Chapter 5 Going Beyond the Basics146The VersaMail application supports SSL for incoming mail only; for example, if AT&T is your e-mail service pro

147APPENDIX AFive-way Navigation in Palm™ VersaMail™Personal E-mail SoftwareNOTE The information in this appendix applies to handhelds with a 5-way na

Appendix A Five-way Navigation in Palm™ VersaMail™ Personal E-mail Software148When you return to the list view (Inbox or other folder) after viewing a

149The following sample procedure shows how to use the navigator to read and delete a message.To read and delete a message:1. Press Up or Down on the

Appendix A Five-way Navigation in Palm™ VersaMail™ Personal E-mail Software150

151APPENDIX BKeyboard Shortcuts in Palm™ VersaMail™Personal E-mail SoftwareYou may purchase an optional add-on keyboard for use with your handheld. Wi

Appendix B Keyboard Shortcuts in Palm™ VersaMail™ Personal E-mail Software152To use a keyboard shortcut:1. Press Command .2. Press the letter of the

153APPENDIX CFrequently Asked QuestionsIf you encounter a problem with your Palm™ VersaMail™ personal e-mail software, do not call technical support u

Chapter 2 Setting Up and Managing E-mail Accounts10Using an ISPIf you are setting up a new e-mail account and have a well-known ISP such as Earthlink

Appendix C Frequently Asked Questions154For technical support contact information, see the Customer Support card that comes with your handheld, or go

155IndexAAccount. See E-mail accountAddress Bookadding e-mail address from 63adding entry from e-mail 92using to address e-mail 63Addressing e-maildis

Index156DDatabase, upgrading a MultiMail database 6Databases, backing up 143Date Book appointments, viewing reminders 46Deletinge-mail 84–86, 132filte

Index157HHandheldalarm 45blinking 45buzzing 45system requirements 4vibrating 45HotSyncstarting Manager 93synchronize active accounts 94synchronizing e

Index158marking read and unread 88–90modifying during send retry 68personal signature 69, 91plain text format 73replying to 71–72saving 85saving draft

Index159RRead messages, marking 88Reading e-mail 37–49Reminders screenauto get mail and 43send retry and 67types of reminders 46using 46viewing 46Repl

Index160

Creating a network e-mail account11See “Creating a network e-mail account” later in this chapter for how to enter your username, password, protocol, a

Chapter 2 Setting Up and Managing E-mail Accounts123. Select Account Setup.4. Tap N ew.5. Enter the following:If the VersaMail application knows the p

Creating a network e-mail account13Entering the account username and passwordIn the next part of the VersaMail Account Setup, you enter the username a

Copyright© 2003 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, the Palm logo, PalmModem, and Palm OS are registered trademarks, and Pal

Chapter 2 Setting Up and Managing E-mail Accounts14If you chose Other from the Mail Services pick list on the Account Setup screen, enter the e-mail a

Creating a network e-mail account15Setting mail retrieval options for a POP or IMAP accountThe next VersaMail Setup screen displays different options,

Chapter 2 Setting Up and Managing E-mail Accounts162. Tap Next. Setting outgoing mail optionsOutgoing mail options are the same for POP and IMAP accou

Creating a network e-mail account172. Tap N ext.Adding a signatureIf you want, you can add a signature to each e-mail message you send. For example, y

Chapter 2 Setting Up and Managing E-mail Accounts18Setting advanced outgoing mail optionsYou can set additional outgoing mail options.To set advanced

Creating a synchronize-only account19Creating a synchronize-only accountNOTEYou must be using a Windows computer to use a synchronize-only account.A s

Chapter 2 Setting Up and Managing E-mail Accounts20If the VersaMail application knows the protocol for the mail service you selected, it displays the

Creating a synchronize-only account212. Tap the Password box, and then enter your password. 3. Tap OK. The Password box displays the word “Assigned” t

Chapter 2 Setting Up and Managing E-mail Accounts225. Do one of the following:– To accept these mail options and begin using the VersaMail application

Creating a synchronize-only account232. Tap Next. Leave mail on server (POP account only)To get e-mail on your handheld but also leave it on the serve

iiiContentsAbout This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Chapter 1: Getting Start

Chapter 2 Setting Up and Managing E-mail Accounts24Setting outgoing mail optionsOutgoing mail options are the same for POP and IMAP accounts.To set ou

Creating a synchronize-only account25Adding a signatureIf you want, you can add a signature to each e-mail message you send. For example, you can ente

Chapter 2 Setting Up and Managing E-mail Accounts262. Tap D o ne.Configuring your synchronize-only accountAfter you finish setting up a synchronize-on

Editing e-mail accounts27To edit an account:1. On the Account Setup screen, change any of the following:If the VersaMail application knows the protoco

Chapter 2 Setting Up and Managing E-mail Accounts282. (Optional) Tap the Password box, and then enter a new password. The Password box displays the wo

Editing e-mail accounts295. Do one of the following:– To accept these mail options and begin using the VersaMail application, tap Done. This takes you

Chapter 2 Setting Up and Managing E-mail Accounts302. Tap Next. Leave mail on server (POP account only)To get e-mail on your handheld but also leave i

Editing e-mail accounts31Editing outgoing mail optionsOutgoing mail options are the same for POP and IMAP accounts.To edit outgoing mail options:1. (O

Chapter 2 Setting Up and Managing E-mail Accounts32To edit a personal signature:1. (Optional) To add a signature, select the Attach Signature to messa

Deleting an e-mail account332. Tap OK .Deleting an e-mail accountWhen you delete an account in the VersaMail application, the account is removed from

ContentsivEditing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Changing the account

Chapter 2 Setting Up and Managing E-mail Accounts345. Tap Yes in the Delete Confirmation dialog box to delete the account and all associated e-mail me

Selecting a different service for a given e-mail account352. Tap D e tail s.3. Tap the Always connect using check box. A pick list of available servic

Chapter 2 Setting Up and Managing E-mail Accounts36

37CHAPTER 3Getting, Sending, andManaging E-mailGetting and sending e-mail on your handheld is easy and can help you keep your business and personal li

Chapter 3 Getting, Sending, and Managing E-mail383. Tap the name of the account you want from the list.TIPFor handhelds that have a VersaMail™ button

Getting e-mail393. (Optional) Tap Details and select options for retrieving unread e-mail, downloading attachments, using filters, auto-disconnect, ma

Chapter 3 Getting, Sending, and Managing E-mail408. Tap OK. A list of your e-mail appears in the Inbox.Auto get mail with notificationYou can set up t

Auto get mail with notification41Scheduling auto get mailWhen setting up a schedule, you select the interval for retrieving mail, the start and end ti

Chapter 3 Getting, Sending, and Managing E-mail424. Select the Get mail automatically check box.5. Set schedule options:6. Tap OK .7. (Optional) Tap G

Auto get mail with notification43TIPAlternately, if you have configured an e-mail account to synchronize messages between your handheld and your deskt

ContentsvWorking with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Downloading attachments to

Chapter 3 Getting, Sending, and Managing E-mail44Setting notification optionsYou can turn the notification sound on or off to notify you when new e-ma

Auto get mail with notification45Making your handheld buzz or blink when you get new e-mail In addition to setting a notification sound, you can also

Chapter 3 Getting, Sending, and Managing E-mail46Viewing and using the Reminders screenYour handheld displays a Reminders screen that shows summary in

Auto get mail with notification47If auto get discovers new messages but then fails for any reason, a notification appears in the Reminders screen, dis

Chapter 3 Getting, Sending, and Managing E-mail48Resource issues with auto get mailIf you use the auto get mail feature, you should be aware of the fo

Reading e-mail49Reading e-mailTo read e-mail, tap the e-mail message in the Inbox or the folder where the message is located.To read a message:1. Tap

Chapter 3 Getting, Sending, and Managing E-mail50Plain text and HTML e-mailBy default, the VersaMail application is set to receive mail in HTML format

Reading e-mail514. Tap the Receive Format pick list and select HTML or Plain Text. The default is HTML.5. Tap OK .Viewing other foldersWhen you get ne

Chapter 3 Getting, Sending, and Managing E-mail52To change the sort order:1. Tap Display.2. Tap the Sort by pick list, and then tap the column name. 3

Reading e-mail53To display or hide a column in a folder’s list view:1. Tap Display.2. Tap the check box for each column that you want to show. The col

ContentsviUsing the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Changing e-mail header de

Chapter 3 Getting, Sending, and Managing E-mail544. Tap the Size pick list and select the font size you want.5. Tap the Style pick list and select the

Reading e-mail55To change the size of a column in the folder’s list view:NOTEChanging column size is available for one-line message view only.1. Tap a

Chapter 3 Getting, Sending, and Managing E-mail565. Tap the Size pick list and select the font size you want.6. Tap the Style pick list and select the

Reading e-mail572. Tap the icon to the left of the message, and then tap Move To from the pop-up menu.For handhelds with a navigator: With the message

Chapter 3 Getting, Sending, and Managing E-mail58A checkmark appears next to each selected message.3. Do either of the following:– Tap the Menu icon

Creating and editing mail folders59Creating and editing mail foldersYou can also create new folders so that you can store e-mail messages by subject,

Chapter 3 Getting, Sending, and Managing E-mail60– To rename a folder, tap the folder name from the list on the screen, tap Rename, and then enter the

Creating and sending new e-mail612. Enter the recipient’s name using one of the methods described in the next procedures.NOTEWhen you address a messag

Chapter 3 Getting, Sending, and Managing E-mail62After address entry, addresses longer than one line are shown on a single line with an ellipsis symbo

Creating and sending new e-mail63Addressing a message using Address BookYou can enter a recipient’s address by using the Lookup screen to select the a

1About This BookWith Palm™ VersaMail™ personal e-mail software, you can send, receive, and manage e-mail on your handheld. The Palm™ VersaMail™ 2.5 Pe

Chapter 3 Getting, Sending, and Managing E-mail642. If Smart Addressing recognizes more than one name for the typed entry, or if the recognized name h

Creating and sending new e-mail65Composing and sending e-mailAfter you enter your recipient addresses, you can compose the rest of the e-mail message.

Chapter 3 Getting, Sending, and Managing E-mail66Send retryWhen you tap Send on the message menu, the VersaMail application automatically attempts to

Creating and sending new e-mail67Send retry notificationsIf automatic send retry fails after the third attempt, a notification appears in the Reminder

Chapter 3 Getting, Sending, and Managing E-mail68Modifying messages in the OutboxA message in the Outbox waiting for the next automatic send retry can

Creating and sending new e-mail69Attaching a personal signatureYou can include a personal signature, such as your name, e-mail address, and telephone

Chapter 3 Getting, Sending, and Managing E-mail703. Tap the Forward button.4. Tap To. 5. On the Recipient List screen, enter or look up the recipient

Creating and sending new e-mail71Replying to e-mailYou can reply to an e-mail message as you are reading it, or start the reply when viewing messages

Chapter 3 Getting, Sending, and Managing E-mail72To reply to an e-mail message from the folders list:1. Tap the folders pick list and select the folde

Working with URLs73Working with URLsYou can tap a URL in a received message to view the web page or file associated with the URL. Tapping the URL open

About This Book2

Chapter 3 Getting, Sending, and Managing E-mail74Downloading attachments to your handheldAt times e-mail contains attached files, such as Microsoft Wo

Working with attachments75Among the types of attachments you can receive are the following handheld application files: Address Book entries Date Boo

Chapter 3 Getting, Sending, and Managing E-mail76For example, if the maximum message size is 5KB and you download a body of 2KB, then any attachment u

Working with attachments774. When you have finished viewing or installing the attachment, tap Done. This returns you to the Attachments dialog box, wh

Chapter 3 Getting, Sending, and Managing E-mail782. Tap No to stop downloading and return to the Message screen.Tap Yes to continue downloading the en

Working with attachments793. (Optional) Tap Cancel to stop downloading and return to the Message screen.When downloading is complete, the Attachments

Chapter 3 Getting, Sending, and Managing E-mail80You can attach the following types of files from a handheld application: vCard (.vcf) vCal (.vcs)

Working with attachments815. Tap the file that you want to attach, and then tap Add.The selected file appears in the Attachments box.6. Repeat steps 2

Chapter 3 Getting, Sending, and Managing E-mail82To attach a file from an expansion card:1. Insert the expansion card into the slot on your handheld.2

Working with attachments837. Tap the file that you want to attach, and then tap Add.The selected file appears in the Attachments box.8. Repeat steps 6

3CHAPTER 1Getting Started with Palm™ VersaMail™Personal E-mail SoftwareWith Palm™ VersaMail™ personal e-mail software, you can send, receive, and mana

Chapter 3 Getting, Sending, and Managing E-mail84Deleting messagesYou can delete one or more e-mail messages from any folder. For example, you can del

Deleting messages855. (Optional) Tap Also delete message(s) on server if you want to delete the message from the server now.The selected messages move

Chapter 3 Getting, Sending, and Managing E-mail864. Tap the Older than pick list, and then tap One Week, One Month, or Choose Date.If you tap Choose D

Emptying the trash87Emptying the trashDeleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, you shou

Chapter 3 Getting, Sending, and Managing E-mail884. Tap Advanced.By default, Auto-Empty Mail from Trash is selected, and the time interval is set at O

Marking messages as read or unread893. Tap Mark Read or tap Mark Unread.TIPTo mark multiple messages, tap the bullets next to the messages you want, t

Chapter 3 Getting, Sending, and Managing E-mail90Tap Cancel if you want the messages marked during the next HotSync operation or the next time you con

Setting preferences for getting and deleting e-mail914. Select preferences:GetEnables you to retrieve the subject only or the entire message.Ask Every

Chapter 3 Getting, Sending, and Managing E-mail92Adding or updating an Address Book entry directly from a messageYou can add or update an e-mail addre

93CHAPTER 4Synchronizing E-mail Between theHandheld and the DesktopIMPORTANT You must have a Windows computer to synchronize e-mail between your handh